Privacy Policy & Website Terms (AutoTender)

Effective date: October 2025

1) Who we are

Shante Pty Ltd (trading as Auto Tender) holds Australian Credit Licence 409538. We arrange vehicle finance (including novated leases) and vehicle procurement services.

2) Our commitment to your privacy

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains what we collect, why we collect it, and how you can access or correct your information.

3) What we collect

Depending on your enquiry and the products you request, we may collect:

  • Identity & contact: name, email, phone, address.

  • Employment & income: payslips, employer details, salary packaging status.

  • Finance details: loan preferences, credit-related information you provide.

  • Vehicle details: current vehicles, vehicles of interest, tender submissions.

  • Technical data: IP address, device/browser type, pages visited, and cookie/analytics data.

If we need credit information (e.g., credit history or credit eligibility information) to arrange finance, we’ll collect, use and disclose it in accordance with Part IIIA of the Privacy Act and the Credit Reporting Privacy Code.

4) How we collect information

  • Directly from you via forms, emails, calls, or tender submissions; and

  • Automatically via our website and analytics/cookies (see “Cookies & analytics” below).

You may browse most of our site without registering personal information.

5) Why we collect and use information

We use your information to:

  • Respond to enquiries and provide quotes.

  • Arrange finance and vehicle procurement, and manage tenders.

  • Communicate about your application (e.g., dealer offers, required actions, updates).

  • Provide marketing about our products and services (you can opt out at any time).

  • Operate, maintain, and improve our website and services, including statistics and analytics.

  • Meet legal, regulatory and reporting obligations.

6) Direct marketing & your choices

If you submit a tender or enquiry, you consent to us contacting you about related products, offers, and updates. You can unsubscribe at any time using the link in our emails or by contacting us at info@autotender.com.au. We comply with the Spam Act 2003 (Cth).

7) Disclosure of information

We may disclose your information to:

  • Lenders/lessors, dealer partners and service providers (e.g., credit assessors, settlement agents) to obtain quotes, negotiate pricing, and arrange finance.

  • IT, hosting, payment and analytics providers (e.g., PayPal for payments).

  • Our professional advisers and regulators operate in accordance with the law.

Where we use suppliers located overseas, we take reasonable steps to ensure they handle your information in accordance with the APPs.

8) Cookies & analytics

We use cookies and similar technologies to recognise your device, remember preferences, and analyse site activity. You can control cookies via your browser settings; some site features may not function optimally if cookies are disabled.

9) Security

We use technical and organisational measures to protect your information. However, email and the internet involve inherent risks; we cannot guarantee email security.

10) Access, correction & complaints

  • Access/Correction: To access or correct your personal information, contact info@autotender.com.au. We’ll respond within a reasonable period.

  • Complaints: If you’re concerned about privacy, contact us first. If unresolved, you can contact the Office of the Australian Information Commissioner (OAIC): oaic.gov.au or 1300 363 992.

  • Credit complaints & external dispute resolution: As an ACL holder, we’re a member of AFCA. You may contact AFCA (afca.org.au, 1800 931 678) if your complaint relates to credit activities.

11) Changes to this policy

We may update this policy periodically. The latest version will be published on this website with the effective date above.

Disclaimers & Website Terms

1) General information only

Information on this website is general in nature and does not take your objectives, financial situation or needs into account. Before acting on any information, consider its appropriateness and seek independent financial/tax advice.

2) Finance quotes & approvals

Any finance quote or repayment example is illustrative only and not an approval. Approvals are subject to lender credit criteria, verification, and documentation. Rates, fees and repayments are current as at the date shown and may change without notice.

Shante Pty Ltd holds Australian Credit Licence 409538.

3) Accuracy of vehicle & pricing information

Vehicle data, availability and pricing are provided in good faith based on sources we consider reliable, but may change and may contain errors or omissions. Users should verify details with Auto Tender and relevant suppliers before relying on them. To the maximum extent permitted by law, we are not liable for loss arising from reliance on website information.

4) Liability

To the maximum extent permitted by law, Auto Tender excludes liability for any indirect, consequential, special or punitive loss arising from use of this website or the information/services on it. Nothing in these terms excludes, restricts or modifies any consumer guarantees under the Australian Consumer Law that cannot be excluded.

5) Email disclaimer

Emails (and attachments) from Auto Tender are confidential and intended for the named recipient only. If you receive an email in error, please notify us and delete it. Views expressed may be those of the author and not necessarily of the company. Recipients should scan for viruses; we accept no liability for loss caused by malware transmitted by email.

6) Server logs & site usage

When you visit our site, our servers may log your IP address, date/time, pages viewed, referring site, device and browser type. We use this information for security, diagnostics and analytics. See “Cookies & analytics” above.

7) Third-party links

This site may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review their terms and privacy policies.

8) Modifications

We may modify these terms and this site at any time. Updated terms will be posted on this page.

Contact: info@autotender.com.au


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